As Grace Management’s National Director of Hospitality and Engagement, Moriyama provides support, inspiration, and training for hospitality and engagement to all of Grace Management, Inc. senior living communities throughout the country.

Prior to joining Grace Management, Inc. Moriyama built a career with Disney elevating the customer experience. Moriyama has more than a decade of leadership experience working within the many facets of operations and hospitality. Moriyama earned her bachelor’s degree in in Fashion Merchandising from Kent State University and her MBA from Washington State University with a concentration in Hospitality.

This advisory board is comprised of esteemed hospitality professionals with diverse backgrounds from different industries. The members of the advisory board mentor other professionals going through the Customer Experience Certificate Program. Advisory Board members present case studies, assist with the program in general, and ultimately shapes the curriculum for the program to ensure that it remains relevant and innovative.

“I am truly honored to be appointed to this Advisory Board and look forward to being a valuable resource to those involved in the program,” Moriyama said. “This is a wonderful opportunity for me to showcase the incredible work we are doing at Grace Management and learn from other industry leaders to continue to help us elevate the senior living experience.”