Family – throughout your life, you have family by your side. Whether that be your spouse, siblings, children, or grandchildren, being thankful for your loved ones and the time spent with them is something that only grows as you age. Although family may not always be nearby with today’s technology, they are only a phone call away.

Community – the community you are in is easy to be thankful for. Your friends and home are all a part of the community you are in. Our Grace Management, Inc. communities really are HOME for the senior adults that live there. Taking a moment to be thankful for the community you are in and the joy it brings in your daily life is especially important for senior adults.

Hobbies – the hobbies you participate in bring joy to your life, and that is something to be thankful for. Hobbies are a great way to relax and enjoy your time. Your hobbies can be anything from crafting and gardening, to fishing, to spending time in the great outdoors. These hobbies bring so much joy to your life and are something to be thankful for each and every day.

As Grace Management’s National Director of Hospitality and Engagement, Moriyama provides support, inspiration, and training for hospitality and engagement to all of Grace Management, Inc. senior living communities throughout the country.

Prior to joining Grace Management, Inc. Moriyama built a career with Disney elevating the customer experience. Moriyama has more than a decade of leadership experience working within the many facets of operations and hospitality. Moriyama earned her bachelor’s degree in in Fashion Merchandising from Kent State University and her MBA from Washington State University with a concentration in Hospitality.

This advisory board is comprised of esteemed hospitality professionals with diverse backgrounds from different industries. The members of the advisory board mentor other professionals going through the Customer Experience Certificate Program. Advisory Board members present case studies, assist with the program in general, and ultimately shapes the curriculum for the program to ensure that it remains relevant and innovative.

“I am truly honored to be appointed to this Advisory Board and look forward to being a valuable resource to those involved in the program,” Moriyama said. “This is a wonderful opportunity for me to showcase the incredible work we are doing at Grace Management and learn from other industry leaders to continue to help us elevate the senior living experience.”

This committee is part of ASHA’s most recent Strategic Plan initiatives with the goal of helping increase membership engagement and uphold ASHA’s mission and objectives in serving the senior housing industry and its leaders. The Sales and Marketing Committee is comprised of senior housing company leaders in sales and marketing.

The purpose of the committee, as stated by ASHA:

As we continue to see senior living occupancy as a large focus for many of our organizations, ASHA understands it is crucial that we implement a sales and marketing committee to gather feedback, areas of opportunity, obtain more input and involvement from leaders in sales and marketing. This would also include strategic conversations and best-practice sharing with relevant industry peers, along with a sounding board or industry focus group for tactical decisions you will make for your organization.

Ms. Clark is excited to be selected to join the committee and represent Grace Management, Inc. within this select group in ASHA. “I am honored for the opportunity to be part of this group of respected colleagues and thought leaders in the senior living industry,” said Kymm Clark, Senior Vice President of Sales and Marketing, Grace Management, Inc. “Our industry continues to fluctuate and flourish, and we are well positioned to continue to be innovative in all we do to best reach our future residents.”

We are committed to connecting our communities with expertise by providing the best resources to our residents and associates in remaining safe and healthy, especially during the pandemic.

As we continue to navigate through the challenges of a global pandemic together, Grace Management, Inc. is not only providing innovative, industry-leading precautionary measures within our communities, but is also partnering with experts in health and wellness to share their knowledge and expertise.

We’ve partnered with Medical Advisor, Dr. Kevin W. O’Neil, MD, FACP, CMD, providing support and guidance as well as partnered with Dr. Regina Benjamin, MD, MBA, to help educate and support our associates related to COVID-19 and the importance of the COVID-19 vaccine.

Dr. Kevin O’Neil has graciously provided a series of videos with updates about the COVID-19 pandemic, the importance of vaccination and mitigation strategies, resilience, optimal aging, meeting challenges, using humor, and more. O’Neil has been a great resource during internal communications as well as a great voice of expertise to the public.