Senior Housing Management
Grace Management, Inc., structures the community environment to promote a high level of respect for resident privacy and individuality. A critical success factor is resident satisfaction as it leads to increased retention and a positive reputation thereby increasing the financial stability for the property. Years of experience have proven that another key to successful management is staff retention. The emphasis is always on hiring, training and rewarding competent, energetic staff members who have a genuine desire to work with seniors.
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ASSISTED LIVING AND WELLNESS SERVICES
Assisted Living offers a unique blend of residential and wellness care services. Integral to Grace Management, Inc.’s philosophy is the ongoing training and monitoring of care-giving staff.
Grace Management, Inc. has been successful in securing licensure in five highly regulated states, New York, Pennsylvania, North Carolina, California and Alabama. Additionally, the company has been involved in the licensure of properties in the states shown on the map included as part of this Introduction.
Alzheimer and dementia care requires an even more structured environment and increased training. Grace Management, Inc. has developed special training programs for memory-impaired neighborhoods. Success depends on relationships developed with families and a genuine desire to assist these residents in maintaining their life skills and enhancing their function levels.
Grace Management, Inc.’s goal is clear; to serve nutritious, appetizing meals in an attractive, non-institutional dining environment. However, food service costs and related labor costs can constitute the largest percentage of a community’s operating budget. By using special volume purchasing (national contracts), and through careful menu planning, Grace Management, Inc., has reduced food service and related costs for its clients without compromising quality, service, or nutritional value.
Hiring maintenance personnel with the right qualifications, licenses, and expertise very often allows the community to do many maintenance jobs “in-house” – thereby reducing maintenance and repair expenses. Grace Management, Inc. also believes in the development of preventive maintenance programs and schedules. These become the blueprints for ongoing maintenance, which over time, saves thousands of dollars for owners and allows for more accurate budget projections.
The housekeeping-related responsibilities that Grace Management, Inc. include
• Hiring and Training Staff
• Establishing Duties and Responsibilities
• Monitoring Move-Ins, Unit Turnover, and Resident Satisfaction
• Recommending and Purchasing Equipment, Uniforms, and Supplies
• Ensuring a clean and odor free environment